As we noted marketing includes lot of approaches and it depends on many source. Proper co-operation requires among all aspects. Cotlar believes our own arrangement on all aspects gives considerable freedom to work efficiently and effectively. Hence we take up following responsibility for our clients.
- Customer Database Management
- Support Desk
- Chat Boat Management
- Customer Feedback Survey
- Education and Training on Product/Service
- Dispute Settlement
Customer Database Management (CDM) is the process of storing, organizing, and analyzing customer data to enhance business relationships and improve marketing strategies.
A support desk is a centralized customer service system that assists customers with their inquiries, issues, and troubleshooting needs.
Chatbot management involves the deployment, monitoring, and optimization of AI-powered chatbots to automate customer interactions.
Customer feedback surveys help businesses gather insights about customer satisfaction, product performance, and service quality.
Customer education programs help users understand how to use a product/service effectively, leading to better satisfaction and retention.
Dispute settlement is the process of resolving customer complaints, conflicts, or service-related issues in a professional and fair manner.
